Total Pro Roofing Reviews

Khushwinder Singh
Khushwinder Singh
14:23 17 Jul 20
Matt and Total Pro helped get my roof approved through insurance. They helped me through the whole process. I highly recommend them!
Melissa Craddock
Melissa Craddock
22:35 15 Jul 20
Matt and the total pro roofing team walked me through every step of the process and we're happy to help me from beginning to end. My situation was a real emergency and they were quick to respond and worked hard to get me scheduled as soon as possible.
Kaylee Clark Furr
Kaylee Clark Furr
12:21 14 Jul 20
Matt has been nothing short of wonderful to work with. He has answered every phone call, showed up to my house on time, and helped me get a new roof. I will def be using Total Pro Roofing for any of my needs and share my experience with my friends and family! Thank you Matt!
Kaylee Furr
Kaylee Furr
11:36 14 Jul 20
Matt has been nothing short of wonderful to work with. He has answered every phone call, showed up to my house on time, and helped me get a new roof. I will def be using Total Pro Roofing for any of my needs and share my experience with my friends and family! Thank you Matt!
Patty Babcock
Patty Babcock
22:36 08 Jul 20
It was a wonderful experience from start to end.
Rita Tomsits
Rita Tomsits
19:45 26 May 20
Very professional, awesome job
Rubén Morales
Rubén Morales
21:28 27 Mar 20
Awesome company! Great communication, always pending to the clients very friendly people 100% recommended!
Nicky Walker
Nicky Walker
12:00 20 Mar 20
Eric was a Godsend! I would’ve had to pay out of pocket but he went to bat for me. I spoke with three other companies and none of them tried to help me like Eric and Total Pro. Truly a blessing!!!
Kenneth Norrington
Kenneth Norrington
02:00 06 Dec 19
Total Professionalism from beginning to end. From the time I met with their salesman until the roofing crew left my property, everything was first rate. I recommend them to everyone. My new roof looks great!!!
Antoine Walthour
Antoine Walthour
22:47 24 Nov 19
Donald Yoder
Donald Yoder
03:37 21 Nov 19
Total Pro Roofing is the PRO of roofers. The crew worked great, finished in one day, cleaned up without leaving any notice of any one ever being on the property. I have recommended them and will continue to recommend them to any one who needs a new roof or repair. The BEST !!!
Frank Sue Herremans
Frank Sue Herremans
01:59 21 Nov 19
Total Pro Roofing is an honest, friendly and hard working group. They did our roof in one day, cleaned everything up and we are very well pleased. This roof is a quality, solid roof now.
Stephanie Salmon Maley
Stephanie Salmon Maley
19:09 16 Nov 19
They were professional from the beginning of the project to the end. Their workers were delightful and like acrobats on the roof. Total Pro Roofing provides quality work. I would hire them again and have recommended them to friends.
Nikki White
Nikki White
21:41 29 Oct 19
I had a wonderful experience with Total Pro. I worked closely with Eric and he made sure my roofing needs were met from beginning to end. The process was super easy and so convenient. I have well known insurance company but in the past other roofers were not willing to take them on but Total Pro handled them with ease. I would recommend them to anyone. Thanks Total Pro!!!!
Richard Geary
Richard Geary
19:39 07 Oct 19
Matt was a stellar gentleman. Very professional group, got the job done in a timely manor, and cleaned up. Absolutely would recommend!
kevin trevors
kevin trevors
19:37 29 Sep 19
Sandra Gibbs
Sandra Gibbs
17:50 11 Sep 19
They did a wonderful job on our new roof. Very satisfied and I recommended them to my friends.
John Nee
John Nee
13:22 18 Jul 19
Helen McDaniel
Helen McDaniel
18:32 09 Jul 19
I am a very stratisfied customer! I really can’t belive that within a week of getting my inspection that I could have my roof totally replaced! I was a bit nervous dealing with a contractor however, Matt at Total Pro totally put me at ease with his professional demeanor and his experience with dealing with clients as well as the insurance company. I can tell you that I had no problems what-so-ever! They even installed my roof a week before they said they could! They called me and briefed me on everything that would happen pre and post installlation and everything happened exactly has they said it would. My installation was only four hours and the crew was very focused and professional. They even removed ALL debris from my property and restored it as it was before they installed. I would highly recommend Total Pro to anyone! Total Pro, please fee free to use me as a reference for future customers! Thank you for a job well done!!!H. McDanielCovington
Jessica Eliasen
Jessica Eliasen
15:49 28 Jun 19
Professional customer service that you rarely see today! I would highly recommend them!
Ben Jungblut
Ben Jungblut
21:28 09 Jun 19
Total Pro Roofing was recommended to us by our very exacting neighbor whose roof had just been redone by TPR. He felt certain that TPR was the best way to have our roofing damage repaired. From the moment I spoke with Matt to the day the work was done, our experience with Total Pro Roofing was nothing short of astounding. Matt and his team handled every aspect of the evaluation and approval process by our mortgage lender, and they completed the work on time exactly as promised. I don't know the first thing about roofing, but I can assure you that you can trust Matt 100%, and that he will always have your best interest in mind. He was always available, and answered our questions to the fullest extent. I couldn't imagine a better or more earnest roofing professional to work with. You'd be making a mistake to work with any roofing company other than Total Pro Roofing.
Autumn Day
Autumn Day
18:32 05 Jun 19
Great people, great service!!
Kenneth Norrington
Kenneth Norrington
03:35 05 Jun 19
Total Pro Roofing did everything they said they would do and more. The materials arrived when they said they would and are first class. Everyone all the way from the salesman, office staff, to the installation crew were professional and efficient. Our new roof looks awesome, and we are extremely happy. I would recommend this company to anyone who needs a roof.
Stephanie Maley
Stephanie Maley
21:17 20 May 19
Total Pro Roofing were professional from beginning to end. They explained every step of the way, complete with follow up calls before and after the project. Their workers were fun to watch. They worked so well and efficiently together. We highly recommend Total Pro Roofing!
Curtis Gordon
Curtis Gordon
00:15 04 May 19
Erik Roldan
Erik Roldan
22:09 23 Apr 19
Just had our roof replaced with the help of Cory. He was great throughout the whole process and explained everything in detail to make us more comfortable
Mike Lawley
Mike Lawley
15:17 18 Apr 19
The crew did an excellent job on my roof. Everything was perfect and clean when they left. Now I have a beautiful new roof that is the envy of the neighborhood.
dominic Thomas
dominic Thomas
20:14 06 Apr 19
Thanks to Bailey and his Dad at Total Pro Roofing. They did a great job getting my roof up to code and no more leaks. It looks great!!
Tony Sills
Tony Sills
22:03 28 Mar 19
Total Pro did a great job for me replacing my roof resulting from wind and hail damage this past February. The office support of Alisha and Lisa were friendly and efficient and always available. I also worked with Bo, the Project Manager and Matt in Sales, I always felt I was a VIP customer. Bo and Matt came out to answer questions from my Insurance Adjustor and make sure I didn’t have any problems with getting it replaced. My neighborhood has roofing issues and my next door neighbor was so impressed with my new roof, Total Pro is replacing hers and went out to check her daughters roof. I heartily recommend Total Pro Roofing for all roofing issues and you will recognize why Total Pro achieved the 2016 BEST OF GWINNETT AWARD, and the 2017 CONSUMER CHOICE AWARD. If you need a non pressure inspection of your roof ask for Matt and tell him Tony sent you 😁.
Kerry Ruff
Kerry Ruff
13:30 28 Mar 19
Total Pro Roofing is absolutely the best way to go. From start to finish we were informed, walked through the process and comfortable with our decision. They made it all so easy. Done in a day and cleanup was perfect. Materials and job was done when and as promised. They are a great group so please consider calling them for your roofing needs. Honest and reliable. 5 stars all the way!
Crissie Gravitt
Crissie Gravitt
16:37 26 Mar 19
Cory Smith was on top of the project from the start to the finish. Made everything easy for us. Roof looks great and completed on schedule. Can’t say enough about Cory’s professional and positive attitude. Would definitely use Total Pro Roofing again.
David Champion
David Champion
15:14 21 Mar 19
Excellent Company, great service before , during and after roof replacement. I would recommend Total Pro to anyone .
suleman pirani
suleman pirani
17:01 15 Mar 19
Matt Earnest
Matt Earnest
18:38 12 Mar 19
Cory and Total Pro were great!!! This was a very simple and easy process from beginning to end. I will continue to recommend to anyone I know!!
David McIntyre
David McIntyre
17:24 27 Feb 19
Big shout out to the ladies in the office handling my calls and insurance situation. Extra shout to lisa. On site job well done on time and cleaned up.
Heidi Ligon
Heidi Ligon
06:07 09 Feb 19
Total Pro Roofing COMPLETELY lived up to their name! They came to us recommended but we HIGHLY recommend them to anyone wanting an honest, professional and timely company on their property.They actually began our roof two weeks earlier than we planned, handled ALL dealings with our homeowner’s insurance, AND began, finished as well as cleaned up all in just one day! We can’t say enough positive words about Bailey and this dependable company that he represents.Thank you Total Pro and best wishes for a lucrative New Year!
Kim Chance
Kim Chance
07:27 08 Feb 19
Great job on roof
Allen Mercedes
Allen Mercedes
02:23 17 Jan 19
Glycerine
Glycerine
16:32 30 Nov 18
Great service from the initial consultation to the final clean up. Every we came in contact with was knowledgeable and responsive. The work team was efficient, courteous and diligent in their clean up. Our new roof is awesome!
Maribel McPartland
Maribel McPartland
17:53 29 Oct 18
Total Pro roofing was very professional, honest, and reliable. I appreciate how smooth the process was and our contractor Trey was so patient and informative. I would highly recommend them to do anyone’s roof/siding. They are the best at what they do. Thanks for all the hard work your company does and how they give back to the community in helping Vetetans. God bless you all richly!
Karrollyne W
Karrollyne W
07:30 14 Oct 18
Excellent services from first contact to completion. Matthew was very professional, fair and honest. I got several quotes for two roofs and Total Pro Roofing was by far the best and most fair with pricing. I didn't have much insurance coverage and Matthew did not take advantage of that. He worked with me and ensured I got a price I could afford. Alexis and Michele were awesome also. Great customer service all the way round. I worked from home and had Little to no disturbance, they completed two roofs in one day and did an excellent job cleaning up. My roofs are beautiful!!! I would definitely use again For all my home Projects. And absolutely highly recommend.
Kay Fish
Kay Fish
15:44 11 Oct 18
Total Pro roofed my house a week ago and it looks great!! Everyone was so easy to work with and there were no unexpected surprises. Everything was done on schedule and was handled ver professionally. 5 stars!
James Freeman
James Freeman
18:37 14 Sep 18
Clarence E Burton
Clarence E Burton
15:12 07 Sep 18
Scott Jones
Scott Jones
16:13 04 Sep 18
matthew covington
matthew covington
14:13 24 Jul 18
Barb Walker
Barb Walker
02:15 14 Jul 18
We are very satisfied with Total Pro. They expertly handled the claim with our insurance company, kept us informed at every turn, worked around our schedule and gave us a beautiful new roof. The workers were fast, efficient, and the cleanup afterwards was thorough and meticulous.
Philip Andrews
Philip Andrews
05:00 02 Jun 18
DJ M
DJ M
11:27 01 Jun 18
Fantastic company. They door more than roofing. Michael replaced some damaged pieces of siding on my parents house. He did an amazing job. Took the time and effort to swap some boards from an obscure area of the house to more visible area, where the damage was, so the faded boards would all match. I would recommend this company to anybody needing home repairs 🤓
Gary Florence
Gary Florence
19:19 14 May 18
Great job and professional experience from the initial contact to the completion of the roof.Thanks
Vicki Lawver Maddox
Vicki Lawver Maddox
22:51 01 May 18
Working with this company has been was great experience. I will be calling them again for any further
work..I will recommend to my family and friends. Thank you.
John Stewarts
John Stewarts
14:56 30 Apr 18
Bert G
Bert G
22:04 15 Apr 18
I am very satisfied and recommend Total Pro Roofing. I had 5 highly rated BBB companies perform an inspection and quote for a total roof replacement. Only Total Pro and one other actually went up on my roof. Bailey was the only one to notice wind storm damage. He worked with my insurance company and they agreed. My insurance covered the roof replacement. Beyond that fact, Total Pro's price was a virtual tie with one other for the lowest. My roof was replaced in one day, which included some upgrades I wanted. They did a great job and I was amazed how well they cleaned up before they left.
Kirk Stephens
Kirk Stephens
21:00 04 Apr 18
Great working with Bailey! He handled the roof evaluation to helping me start a claim with insurance company. Very easy to work with. Everything happened as he explained it would.
Vanessa Camarena
Vanessa Camarena
18:52 04 Apr 18
Matt Covington did an amazing job answering all my questions and helping with the process. I definitely recommend him and the company to get things done. They were very quick and professional. The roof came out great!
Christy Culpepper
Christy Culpepper
23:38 06 Mar 18
Great communication and friendly customer service. Would definitely recommend. While we didn’t end up needing a roof due to our house contract falling through. I will be contacting them again in the future when we buy a house and need a roof.
Dan O'Hara
Dan O'Hara
19:44 05 Mar 18
Good job guys
Bern Pentz
Bern Pentz
02:31 17 Nov 17
If you want to be treated fairly and work with an honest company you need to contact Total Pro Roofing. After dealing with a couple of these "storm chasing", "never show up to meet with the insurance adjuster", "leave the customer hanging and take your money" roofers...Total Pro is a breath of fresh air! Allen Smith came out to meet with us and provided a clear understanding of what Total Pro offers, the cost of services the quality of materials and service to expect if we went with Total Pro...no hard sell, no pushing upgrades,no BS!! Al is an honest, straight shooter. We couldn't be happier with the top quality service provided,fair pricing and professionalism of every representative/employee. Total Pro will be the only roofer I ever recommend.
Chip Buttrill
Chip Buttrill
21:59 27 Aug 17
I'm really glad I that we selected Total Pro Roofing to replace our roof. It was a 2-day job because of the size and complexity of the roof (several gables and ridges). Chris and Matt represented Total Pro Roofing extremely well, and gained my confidence after spending more than an hour with us explaining their inspection and assessment, meeting with the insurance adjuster, and the construction & clean up processes. They were very patient to answer my questions, and then met with the insurance adjuster as promised on our behalf. Total Pro Roofing delivered on all accounts - no surprises! My wife and I are very happy with our roof, and the clean up afterwards. We would most certainly recommend Total Pro Roofing to our family and friends.
Kym Johnson
Kym Johnson
14:30 21 Jul 17
THE BEST!!!! Insane how satisfied I am with Total Pro Roofing They inspected my house, worked with my insurer, met with my insurance adjuster, gave me text updates with pictures showing me the progress. Al Smith made the whole experience stress free. Al will give you confidence in his job well done. I would recommend this company and especially recommend Al Smith.
Clare Brim
Clare Brim
18:39 12 Jul 17
A big thank you to Jeremy Carver at Total Pro Roofing for the quick and friendly service! A big big thank you!
Kristie Upton
Kristie Upton
00:53 10 Jun 17
Thank you Trey Carver for the great and friendly service. My roof is better than I had imagined it would be. Y'all have some awesome crew members! Very well pleased!!!
David Leedahl
David Leedahl
01:16 07 Jun 17
Total Pro replaced my roof two weeks ago. They did a superb job. Roof looks great. I would definitely recommend them to do your roof.

The rep, Trey Carver handled all the insurance work, communicated well throughout the whole process and the job was completed in one day.
Richard Wagstaff
Richard Wagstaff
20:57 10 May 17
Replaced my roof in one day, in spite of it being cold and raw. Left the yard looking like they had never been here. The roof looks great.

Their rep, Al Smith, was a pleasure to work with. Very helpful and attentive through the whole process. The company delivered everything they said they would.

Highly recommend Total Pro.
Donita Sauls-Nash
Donita Sauls-Nash
14:21 22 May 16
Love my new roof. Would highly recommend this company. Very professional and quality work. Staff impressive and considerate.
Its been along time since Ive been this impressed by a company with kind of professionalism. They definately live up to their name.
Donita Nash
Phyllis Going-Burkiett
Phyllis Going-Burkiett
00:59 03 Apr 16
Just got my new roof put on today. Love it makes my home look like new. They were done in a day. Listened to what I wanted to protect in my yard. Thanks to all the team. You are the best. Worked around my work schedule. God Bless you
Tanner Cynthia
Tanner Cynthia
16:58 31 Aug 15
Wow, super quick response, excellent work and manners 🙂
Jason Carver
Jason Carver
21:50 18 Jan 14
Total Pro Roofing was a very easy company to do business with. Their owner and staff were very professional, and handled all the necessary paper work, making my life less stressful. Should I ever have a need for a new roof on my other properties, I will be calling this company.
Jena Carver
Jena Carver
14:36 30 Nov 13
Tonya Helton Lackey
Tonya Helton Lackey
22:47 12 Aug 13

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